Responsible Gaming
Gaming Should Be Entertainment
At Parimatch India, we believe that online gaming and betting should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling always carries risk, and the odds are always in favor of the house. Please gamble responsibly and within your means.
Age Verification
Online gaming and betting in India is restricted to individuals who are 18 years of age or older, or those who have reached the legal age of majority in their respective jurisdiction. We strictly prohibit access to our services by minors. By using Parimatch, you confirm that you meet this requirement.
If you are under the legal age, please do not attempt to access betting services. Parents and guardians are encouraged to use appropriate parental controls.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing Losses: Betting more to recover money you've lost
- Loss of Control: Being unable to stick to betting limits you've set
- Neglecting Responsibilities: Gambling instead of attending to work, family, or personal obligations
- Hiding Gambling: Keeping your betting activities secret from friends or family
- Increasing Bets: Needing to bet larger amounts for the same level of excitement
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Using Gambling to Escape: Betting to cope with stress, anxiety, or depression
- Borrowing to Gamble: Taking loans or using credit to fund gambling activities
- Neglecting Health and Relationships: Prioritizing gambling over sleep, nutrition, and personal relationships
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Player Protection Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Establish maximum loss amounts to protect your finances
- Time-Out/Reality Checks: Receive periodic reminders during extended gaming sessions
- Session Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Permanently close your account if you wish to stop betting
To access these features, please contact our customer support team or visit your account settings. We recommend using these tools proactively to maintain healthy gaming habits.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:
India
- All India Institute of Medical Sciences (AIIMS) - Mental Health Support: For counseling and mental health services related to gambling addiction
- AADDICTIONCARE: Online and offline support for gambling addiction in India
- SAMHSA National Helpline (Global): 1-800-662-4357 (accessible online)
International Resources
- UK - GamCare: www.gamcare.org.uk - Free support and counseling for problem gambling
- UK - GamStop: www.gamstop.co.uk - National self-exclusion scheme
- Australia - Gambling Help Online: www.gamblinghelponline.org.au - Counseling and support services
- Canada - Responsible Gambling Council: www.responsiblegambling.org - Information and resources
- USA - National Council on Problem Gambling: www.ncpgambling.org - Helpline and resources
These organizations offer confidential support, counseling, and advice to help you or your loved ones overcome problem gambling.
Seek Help Today
If you believe you have a problem with gambling, please take action immediately. Problem gambling is a treatable condition, and help is available. Reaching out is a sign of strength, not weakness.
Contact a support organization today or speak with a healthcare professional. Your well-being is important to us and to the people who care about you.
Remember: It's never too late to seek help or make a change.